Your Privacy Matters to Us

We are committed to protecting your personal data in every interaction

Introduction to Our Privacy Policy

This Privacy Policy explains how Celonexirya collects, uses, and protects your information when you interact with our website. We value your trust and prioritise safeguarding your personal data in compliance with all applicable Australian privacy laws.

We encourage you to carefully read this policy to understand what information we collect, how it is used, and your rights regarding your personal data. Our goal is to be transparent and provide you with control over your information.

Information We Collect From You

We collect personal data when you interact with our website or contact us directly. Data is collected through contact forms, newsletter signups, and usage of our digital services.

Information You Provide to Us

  • Contact details, such as your name and email address
  • Information submitted via support requests or feedback forms
  • Details provided in newsletter or update subscriptions
  • Content uploaded or shared through interactive features
  • Any communication exchanged with our support team

Information Collected Automatically

  • IP address and browser type to improve security
  • Visit data such as access times and visited pages
  • Device information, including operating system details
  • Analytics identifiers to understand user behaviour
  • Cookie-based session preferences for usability

How We Use Your Data

Your information is used to deliver and improve our services, respond to your requests, and enhance your website experience. We may also use your data to personalise content and communications.

  • Responding to customer support queries
  • Improving website features and services
  • Sending updates and relevant content
  • Personalising user experience across our site
  • Enhancing website security protocols
  • Complying with legal or regulatory obligations
  • Analysing aggregated data to guide improvements

Our Commitment: We follow strict procedures to keep your information confidential, using up-to-date security measures and regular reviews to ensure that your data remains safe when you trust us.

When We May Share Information

We only share your information when it is necessary to provide services, comply with legal obligations, or with trusted partners who adhere to privacy standards consistent with Australian laws.

Third-Party Service Providers

We may engage third-party providers for website hosting, analytics, or communications. These parties only access your data as needed to perform services on our behalf and are bound by confidentiality.

Compliance With Legal Requirements

We may disclose your data in response to lawful requests to satisfy legal, governmental, or regulatory requirements.

Aggregated Anonymous Data

We use anonymised data sets to study website trends and do not identify individual users in these analyses.

Your Data Rights and Choices

You have rights regarding your personal data, including access, rectification, deletion, and objection. To exercise your rights under the Australian Privacy Act, contact us using the details below.

  • Access your personal information held by us
  • Request corrections to your personal information
  • Request deletion of your personal details
  • Request a portable copy of your data
  • Object to processing your personal data
  • Request limitations on how your data is used

To exercise your privacy rights, or if you have concerns about data use, contact our team using the information provided below.

Our Security Measures

We employ physical, digital, and procedural safeguards to keep your data protected. Regular reviews and updates help maintain the safety of your information on our website.

Technical Safeguards Used

  • Data encryption for secure data transmission
  • Multi-factor authentication where appropriate
  • Regular vulnerability assessments of our site
  • Continuous network monitoring and alerts

Organisational Protections

  • Internal staff training on privacy procedures
  • Restricted access controls for confidential data
  • Clear reporting channels for privacy incidents
  • Routine audits to ensure compliance standards

How Long We Keep Your Data

Personal data is retained only as long as necessary for legitimate business needs and to meet legal requirements, after which it will be securely removed.

  • Account registration and profile details
  • Site usage activity and user preferences
  • Records of support or feedback correspondence
  • Payment transaction records if applicable
  • Consents for receiving marketing communications

We use secure deletion methods when data retention is no longer required.

Transferring Data Internationally

Some service providers may store or process data outside Australia. We ensure appropriate safeguards are in place for any international data transfers.

  • Standard contractual clauses with providers
  • Data minimisation during transfers
  • Due diligence on international partners
  • Ongoing monitoring of privacy compliance

Use of Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, improve site functions, and analyse traffic. Cookie preferences can be controlled through your browser settings at any time.

Types of Cookies We Use

  • Necessary for website security and basic functions
  • Analyse site usage to enhance performance
  • Remember user choices for convenience
  • Support advanced features and integrations

You can accept or decline non-essential cookies by updating your preferences at any time.

Updates to This Privacy Policy

We may update this privacy policy for operational, legal, or regulatory reasons. Please check this page regularly for any changes affecting your privacy rights.

  • Website notice for material changes
  • Email updates when necessary
  • Clear version and effective date markers
  • Archive of previous privacy policy versions

Continued use of our website indicates acceptance of changes.

Contact Us About Privacy

If you have questions or need assistance with your privacy rights, reach out to our team at the details below.

Celonexirya

34 Welshpool Road, Welshpool, WA 6106 Australia

Phone: +61-2-5487-9682

Email: content@celonexirya.sbs

This policy was last updated on November 3, 2025.

The effective date is November 3, 2025.